This Cookies Policy explains how Smipay uses cookies and similar technologies to enhance your browsing and app experience.

What Are Cookies?

Cookies are small text files stored on your device to remember your preferences, track usage behavior, and improve performance. They help us deliver a smoother, more personalized experience.

Types of Cookies We Use

1. Essential Cookies

These are required for Smipay to function properly. They help with:

• Secure login
• Page navigation
• Transaction processing

Without them, the app or website may not work correctly.

2. Performance Cookies

Used to understand how users interact with Smipay, including:

• App performance
• Error reports
• Usage statistics

These help us improve speed and usability.

3. Functional Cookies

Help us remember your settings such as:

• Language preferences
• Saved login details
• Dashboard preferences

4. Analytics and Tracking Cookies

Used to analyze user behavior and improve our design and features. These may include third-party analytics tools.

5. Marketing Cookies

These cookies help tailor advertisements or promotions to your interests.

Why We Use Cookies

We use cookies to:

• Keep you logged in
• Improve app navigation
• Personalize your dashboard
• Monitor performance and issues
• Enhance security
• Track user activity for analysis and improvement
• Provide relevant promotions

Managing Your Cookie Settings

You can manage or disable cookies through:

• Your device settings
• Your web browser settings
• Cookie consent banner (if enabled)

Note: Disabling certain cookies may affect app functionality.

Third-Party Cookies

Some cookies come from third parties we work with (e.g., analytics, payment partners). These partners may collect data according to their own privacy policies. Smipay does not control third-party cookies.

Updates to This Cookies Policy

We may update this policy occasionally to reflect changes in technology, law, or our services. Updated versions will be posted on the app or website.

Contact Information

For questions or support, contact us at:

• Email: support@smipay.com
• Phone: +234 816 876 7809
• Address: The Knowledge Hub, Oke Ado, Ibadan. Oyo, Nigeria